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Aged Care Navigation Support

Aged Care Navigation Support

Information and guidance to help people understand and access aged care services.
Group of seniors displaying colourful paintings together.
Aged care navigation support assists older people and their families to understand and navigate the aged care system.

Support includes clear information, guidance through processes, and referrals to appropriate services.

The program recognises that aged care systems can be complex and unfamiliar, particularly for people from culturally and linguistically diverse backgrounds. Support is provided in ways that respect individual needs and circumstances.

Activities

  • Information and guidance about aged care services and options
  • Support navigating forms, assessments, and referrals
  • Home visits or follow-up support where appropriate
Seniors painting at community art class.

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Four friends smiling on sunny beach
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Seniors socialising at community hall Melbourne event.
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Three adults smiling in garden under rose arch.
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