Settlement Intake and Referral

Practical support to help newly arrived migrants and refugees understand local systems and access services.

Women crafting together at a table with supplies.

This program supports newly arrived individuals and families during the early stages of settlement in Australia.

BRMC provides intake, clear information, and referral to help people understand how local systems work and where to get support

Staff work alongside participants to identify priorities, explain options, and connect them with appropriate services for housing, education, health, employment, and community participation. The program focuses on guidance and connection, helping people build confidence and feel supported as they establish themselves in the community.

Activities

Individual intake conversations to understand needs, priorities, and settlement questions
Information and guidance about local services, systems, and how to access them
Warm referrals and connections to trusted local support services